This position is available
Squark is looking for a customer success manager who will be the primary point of contact for our clients. As such, you will be involved in all aspects of support, account management, and educating clients on the product. You will understand client outcomes through both formal and informal feedback. This feedback will turn into onboarding, retention strategies and help to inform product road map.
This is an entrepreneurial opportunity where you will start out solo and then quickly grow a team to service clients worldwide.
We are looking for someone who has:
Squark’s no-code AI SaaS platform and API is for Revenue Operations and serves industries like media & entertainment and SaaS, gaming and casinos, and healthcare marketing, delivering unmatched flexibility, speed, and ease-of-use for AI automation. Uncover AI-driven insights from your existing tabular and textual data using clicks instead of code. Prioritize decisions and take action based on data from any system, driving growth and expansion through customer outcome forecasting, attribution and media mix understanding, lifetime value prediction, and enhanced retention. Squark’s no-code AI boasts the simplicity of a spreadsheet while providing award-winning, powerful, accurate, scalable, and feature-rich capabilities including a powerful API surpassing many contemporary AI systems in business today.