Squark Website Privacy Policy

Privacy Policy

VIZADATA, LLC, d/b/a Squark (“Squark”,”we” or “us) is a Software as a Service (SaaS) company that operates the website located at www.squarkai.com (the “Website”) and offers analytic solutions to end users (the “Solutions”).

We respect the privacy of our users and are committed to protecting it through our compliance with this privacy policy (this “Policy”).  This Policy describes the types of information we may collect from you or that you may provide when you access or use the Website, the Solutions or any of our other products or services (the Website, the Solutions and any of our other products or services, collectively, referred to as the “Services”) and our practices for collecting, using, maintaining, protecting and disclosing that information.

Use of the Services
By accessing our Services, you agree that we can collect, transfer, store, disclose and use your information as described in this Policy. This Policy applies to information we collect (i) on or through your use of the Services; (ii) in email and other electronic messages between you and Squark; and (iii) through any mobile and desktop applications you use in connection with the Services, including any Domo applications.

This Policy does not apply to information you provide to or is collected by any third party whether through or in connection with your use of the Services or otherwise, including through any third-party application or content (including advertising) that may link to or be accessible from or on the Services.  You agree and acknowledge that Squark has no duty or responsibility to maintain and safeguard any information you may provide to, or is collected by, any third party whether through or in connection with your use of the Services or otherwise.

This Policy is incorporated by reference into our Terms of Service, found at www.squarkai.com.

Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, do not access or use the Services. By accessing or using the Services, you agree to this Policy.
This Policy may change from time to time (see Changes to Our Privacy Policy below).   Your continued use of the Services after we make changes is deemed to be acceptance of those changes, so please check this Policy periodically for updates.

Children Under the Age of 13
The Services are only offered to people who are 18 years of age or older and are not directed at children under 13 years of age.  We do not knowingly collect any type of personal information from children under 13 years of age.  If you are under 13 years of age, you are not permitted to (i) use the Services or (ii) provide any information to or on the Services. If you become aware that a child under 13 years of age has provided us with personal information without parental consent, please contact us at info@squarkai.com.  If we learn we have collected or received personal information from a child under 13 years of age, we will delete that information and terminate any associated user access to the Services.

Collection of Information

Information We Collect About You
We only collect information relevant to the purpose of the Services.  This information allows us to provide you with a streamlined experience. We collect several types of information from and about users of the Services, some of which is personally identifiable and some of which is non-identifying or aggregated, including information:

  • by which you may be personally identified, such as your name, email address, telephone number, or any other identifier by which you may be contacted online or offline (“Personal Information”);
  • that is about you but individually does not identify you; and/or
  • about your usage details.

We collect this information (i) directly from you when you provide it to us, (ii) automatically as you use the Services (which information may include usage details, Internet Protocol (IP) addresses and information collected through cookies, web beacons and other tracking technologies), and (iii) from third parties (such as Domo).

Information You Provide to Us
The information we collect on or through the Website or otherwise through your use of the Services may include (i) information that you provide when utilizing the Services; (ii) records and copies of your correspondence (including email addresses), if you contact us; (iii) your responses to surveys that we might ask you to complete for research purposes; and (iv) details of any usage of the Services.

You represent and warrant that you will not upload into the Services, or otherwise provide for processing, any Sensitive Personal Information.  The term “Sensitive Personal Information” is given the meaning under relevant privacy or data protection laws (such as “sensitive personal data”) used in applicable laws, including, without limitation, the Gramm-Leach-Bliley Act, Health Insurance Portability and Accountability Act of 1996 (including “Protected Health Information”), U.S. Children’s Online Privacy Protection Act, and Family Education Rights and Privacy Act.  Examples of Sensitive Personal Information include, but are not limited to, personal financial information (including personal financial account information), sexual orientation, personal medical or health information, personal information of children under the age of thirteen, personal education records, and social security, national identity, national insurance, and similar personal identifiers.

Squark agrees to take reasonable steps, at least substantially equivalent to the steps it takes to protect its own proprietary information, but not less than reasonable care, to prevent the unauthorized duplication or disclosure of your confidential information to third parties without your prior written consent.  Squark may, however, disclose your confidential information to any third-party application platforms hosting the Services, and any of such platforms’ employees, agents or subcontractors.

Information Collected Through Data Tracking Technologies
As you use the Services, we may use automatic data collection technologies to collect certain information about your devices, browsing actions and patterns, including details of your use of the Services (such as traffic data, location data, logs and other communication data) and information about your devices and internet connection (including your IP address, operating system and browser type).

The technologies we use for this automatic data collection may include:

  • Cookies and other similar technologies. We may place cookies on your device to collect anonymous data related to your use of the Services. In general, a cookie is a small file placed on your device that can be used to help recognize your browser across different web pages, websites, and browsing sessions. We may use cookies to provide certain features of the Services. It may be possible to refuse to accept cookies by activating the appropriate setting in your browser or on your device. However, if you select this setting you may be unable to access certain features of the Services.  We may also use other technologies to tailor the Services to you, such as web beacons (also referred to as clear gifs, pixel tags and single-pixel gifs) that permit Squark, for example, to track how visitors interact with the Services and for other statistics related to the Services (such as verifying system and server integrity).
  • Log Information.  We may automatically collect and store certain information in our server logs when you use the Services, including details about how you used the Services, IP address, and information specific to your device (such as system activity, hardware settings, browser type, and browser language).
  • Device Identifiers.  We may collect information about your device, such as your operating system, hardware version, device settings, file and software names and types, mobile network information and device identifiers. This helps us measure how the Services are performing and improve the Services for you on your particular device.
  • Analytics Data.  We may also collect analytics data, or use third-party analytics tools (such as Google Analytics), to help us measure traffic and usage trends for the Services. These third-party analytics do not collect direct personal information about any user.

Why We Collect Information
The information we collect helps us to improve the Services and to deliver an optimized user experience of the Services.

Third-party Collection of Information
Some content or applications on the platforms in which the Services are offered, including the Domo application platform, may be served by third-parties, including advertisers, ad networks and servers, content and application providers. These third parties may use tracking technologies to collect information about you when you use the Services. The information they collect may be associated with your Personal Information or they may collect information, including Personal Information, about your online activities over time and across different websites and other online services.  They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

Squark does not control these third parties’ tracking technologies or how they may be used.  Squark also does not disclose any of your Personal Information to any third parties without your consent. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.  For information about how you can opt out of receiving targeted advertising from many providers, see Your Choices About OurUse and Disclosure of Your Information below.

How We Use Your Information
We use information that we collect about you or that you provide to us, including any Personal Information, to:

  • Provide you with the Services, and any other information, products or services that you request from us.
  • Present our Services to you.
  • Fulfill any other purpose for which you provide it.
  • Respond to any customer service requests or inquiries that you may initiate.
  • Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including, if applicable, for billing and collection.
  • Notify you when updates to the Services are available, and about changes to any products or services we offer or provide though our Services.

Additionally, we may use information that we collect about you or that you provide to us in any other way we may describe when you provide the information or for any other purposes with your consent.

Following termination or deactivation of your use of the Services, we may retain information and content for backup, archival, audit or other business purposes, or otherwise in accordance with applicable laws. We may maintain anonymized, de-identified or aggregated data, including usage data, for analytics purposes. If you have any questions about data retention or deletion, please email info@squarkai.com.

For information about how you can opt out of certain uses of your information, see Your Choices About Our Use and Disclosure of Your Information below.

Disclosure of Your Information
We may disclose anonymized, de-identified or aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose Personal Information that we collect or you provide:

  • To our subsidiaries and affiliates.
  • To contractors, service providers and other third parties we use to support our business and who are bound by contractual obligations to keep Personal Information confidential and use it only for the purposes for which we disclose it to them.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which Personal Information held by us is among the assets transferred.
  • To fulfill the purpose for which you provide it.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.
  • To comply with any court order, law or legal process, including to respond to any government or regulatory request.
  • To enforce or apply our Terms of Service, found at www.squarkai.com, and other agreements, including for billing and collection purposes.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Squark, our customers or others.  This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

We may also share aggregated, non-personally identifiable information publicly, including with users, partners or the press in order to, for example, demonstrate how our Services are used, evaluate industry trends, or to create our marketing materials. Any aggregated information shared this way will not contain any Personal Information.

Squark disclaims all liability for the disclosure of information that you choose to submit voluntarily. You assume all such risks with regards to your use of the Services.

Your Choices About Our Use and Disclosure of Your Information
We strive to provide you with choices regarding the Personal Information you provide to us.  In regards to tracking technologies, you can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies or block the use of other tracking technologies, some parts of the Services may then be inaccessible or not function properly.

Where Information is Processed
We may process your information in the U.S. and other countries.  No matter where you are located, you consent to the processing and transferring of your information in and to the U.S. and other countries.  The laws of the U.S. and other countries governing data collection and use may not be as comprehensive or protective as the laws of the country where you live.  Your information may be made available to government or law enforcement requests.

If you are visiting our Services from outside of the U.S., please be aware that you are sending information to the U.S.  That information may then be transferred within the U.S. or back out of the U.S. to other countries outside of your country of residence, depending on the type of information and how it is stored by us.  These countries (including the U.S.) may not necessarily have data protection laws as comprehensive or protective as those in your country of residence; however, our collection, storage and use of your personal data will at all times continue to be governed by this Policy.

Correcting Your Information
You may correct or request deletion of any Personal Information by sending us an email at [dan@vizadata.com]. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Your California Privacy Rights
California Civil Code Section 1798.83 permits users of the Services that are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes.
To make such a request, please send an email to info@squarkai.com.

Data Security
We have implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration and disclosure.  All information you provide to us is stored on our secure servers behind firewalls.  Any information you provide to us through your use of the Services will be encrypted using industry standard technology.

The safety and security of your information also depends on you.  Where we have given you (or where you have chosen) a password for access to the Services or the platforms on which the Services are offered, you are responsible for keeping such passwords confidential.  We ask you not to share your passwords with anyone.

Unfortunately, the transmission of information via the internet is not completely secure.  Although we do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted through the Services.  Any transmission of Personal Information is at your own risk.  We are not responsible for circumvention of any privacy settings or security measures we provide.

Changes to Our Privacy Policy
Any changes we make to this Policy will be posted on this page.  If we make material changes to how we treat our users’ Personal Information, we will notify you through a notice on the Website or by any other reasonable means.  Any such change, update, or modification will be effective immediately upon posting on the Website. This Policy was last modified as of the date listed at the bottom of this page.  You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this Policy to check for any changes.

Contact Information
To ask questions or comment about this Policy and our privacy practices, please contact us at:

VIZADATA, LLC, d/b/a Squark
25 Harbell St.
Lexington, MA 02421
Email: info@squarkai.com

Last Modified Date: 10/6/2017

Who we are

Our website address is: https://squarkai.com.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Additional information

How we protect your data

What data breach procedures we have in place

What third parties we receive data from

What automated decision making and/or profiling we do with user data

Industry regulatory disclosure requirements

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