Customer success is at the heart of everything Squark does. We are successful because our customers are successful. To ensure our customers are gaining the most value from the product, we offer a full suite of support services to every customer so they are confident in executing projects and fully understanding the results. AI and machine learning are constantly evolving, so ongoing education and training are the keys to success.
You will have dedicated time with a data science & analytics executive to review the use of the application with you. They will evaluate the data you’re using, will work with you step-by-step to run a prediction, and will educate you on the results so you know exactly what actions can be taken for your business.
The Squark user community has quarterly meetings to discuss usability, projects, brainstorm new ways to apply your data, and discuss actionable results. No matter how busy you get, it’s always beneficial to speak with the experts on how Squark can make the largest impact on your unique and ever changing business needs so you are aligned for success.
If you need assistance, we’re here, plain and simple. To further assist you we have video guidance in the application and a library for you to self-help on your own time.
Squark Symmetry brings our machine learning and data science experts to you as part of the Squark user community. Having helped some of the world’s largest companies create machine learning strategy and technology, having taught advanced computer science, data science, and analytics courses at world leading universities, and even written books on the topic – our experts are just that, experts. And they’re here to set you up for success by working with you to onboard, help train you through a project, and work with you to analyze your data. This provides a level of one-to-one education that is hard to come by today, especially at no cost to the user.
The end result for Squark Symmetry is to educate and strive for customer success and happiness.
Squark is a no-code predictive analytics SaaS that automatically analyzes business data you work with every day to predict customer outcomes, uncover new and unforeseen business opportunities, and mitigate risk. It is a simple and easy-to-use AI software that doesn’t require data science nor technical expertise. In a matter of clicks, make confident, data-backed decisions about what your customers will do next and understand why to increase your business impact.